Santander issues an urgent warning and tells customers to ‘secure’ their payments

Santander issues an urgent warning and tells customers to ‘secure’ their payments
Santander issues an urgent warning and tells customers to ‘secure’ their payments
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Santander has warned purchase scams have skyrocketed by a THIRD in 2023. High street bank Santander saw cases of purchase scams jump by nearly a third (32 per cent) last year, compared with 2022 and the bank said that of the total number of purchase scams reported to it in 2023, 80 percent started on online selling platforms or marketplaces.

Santander has teamed up with Gumtree to warn shoppers about what to look out for. Joseph Rindsland, head of trust and safety at Gumtree, said: “We’ve invested heavily in recent years in technology to prevent scam posts making it to our site and thanks to this, the volume of suspicious listings we’re having to remove is falling month on month.

“But scammers are tenacious, and we still removed tens of thousands of posts in 2023.” Chris Ainsley, head of fraud risk management at Santander said: “More than ever, scammers are homing in on our love of grabbing a bargain.”

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Santander warns to watch out if an item is priced more cheaply than expected, or using generic images that could have been taken from an online search, could be warning signs of a scam. Items for sale can often be filtered depending on postcode and location. Shop local, and make sure you see the item in person first, Santander said.

Use secure payment methods where you can. PayPal and debit and credit cards may offer more protection than a bank transfer, the high street bank continued. Attempts to communicate outside an official website should also be treated with suspicion.

Santander has also warned to check how long the seller has been a member of the selling website for and look at their profile, including reviews from other buyers. If the seller has been posting from multiple locations within a short timeframe, that could be another reason to be cautious.

The article is in Romanian

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