The civil status service in Cluj-Napoca is being modernized with the help of European projects

The Civil Status Service in Cluj-Napoca has implemented an extensive digitization project, which now allows citizens to request and receive civil status documents in electronic format.

This innovation includes the preparation of birth, marriage and death certificates, as well as the issuance of the corresponding certificates, all available in an easily accessible and secure format.

Mayor Emil Boc emphasized the importance of this transformation, highlighting the significant advantages brought to both the citizens and the local administration. “Over time, all civil status services will be digitized, so that citizens’ interaction with the town hall will be as efficient as possible”, declared the mayor, expressing his commitment to the modernization and simplification of administrative processes.

This initiative comes in response to the need to adapt to digital trends in contemporary society and to the requirements of an efficient and transparent public administration. By implementing this project, the Civil Status Service in Cluj-Napoca aims to offer citizens the opportunity to access and manage their personal documents in a simplified, fast and secure way.

Among the main advantages of the digitization of civil status services are the elimination of excessive bureaucracy, the reduction of waiting time for obtaining documents and certificates, as well as the possibility of accessing these documents at any time and from any device connected to the Internet. Thus, citizens will benefit from a more fluent and convenient experience in the relationship with public institutions, and the local administration will be able to streamline internal processes and offer a higher level of services.

In conclusion, the implementation of this digitization project of the Civil Status Service in Cluj-Napoca represents a significant step towards the modernization and optimization of the local public administration. By adopting modern technology and efficient practices, the municipality of Cluj-Napoca demonstrates its commitment to providing quality services adapted to the needs of citizens in the digital age in which we live.

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