Orange has announced to its customers in Romania when it completes the merger with Orange Romania Communications, after buying the fixed networks from Telekom. What changes occur. The state will have 20%

The merger process between Orange Romania and Orange Romania Communications will be completed on June 1, according to the company’s announcement.

In November 2020, Profit.ro’s information regarding the fact that Telekom Romania Communications (formerly Romtelecom) and Orange reached an agreement for the takeover of fixed network operations by the French group was officially confirmed.

“Your new service provider becomes Orange Romania SA.

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In 2021, we were saying “Hello” to you in the Orange universe. Since then, you have noticed a number of changes in the identity of the services and products you use. These changes came as a result of the acquisition, by Orange Romania SA, of the majority stake in the fixed services division of Telekom Romania Communications (currently Orange Romania Communications SA). Thus, two companies, Orange Romania and Orange Romania Communications, started a journey together with the aim of becoming the preferred choice for fixed-mobile converged services in Romania.

Now we are facing a new important step: on June 1, 2024, Orange Romania SA (ORO) and Orange Romania Communications SA (OROC) will merge, with ORO absorbing OROC and thus becoming a single company: Orange Romania SA

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These legal changes bring minimal changes to the day-to-day use of Orange services, but represent the legal framework that will allow us to accelerate a series of complex processes through which we want to offer you a top-notch, unified experience in the fastest network.

Thus, from June 1, 2024, you will have only one service provider: Orange Romania SA.

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Our journey continues and, for a while, you will notice the label “Orange Romania SA (Orange Romania Communications SA)” in different systems: My Orange, on the invoice, etc., because we are in the process of operational integration.

Regarding the processing of your personal data, starting from June 1, 2024, the data operator will be ORANGE ROMÂNIA SA (responsible Orange Romania contact: [email protected]). Your personal data will continue to be processed according to the Information Note communicated at the time of concluding the contract. Regarding your options regarding commercial communications, please consider the provisions of the updated Information Notice, Section 4.4. letter (ix)

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We want it to be easy for you to get in touch with us whenever you need to. Most of the Orange contact details you are already used to will remain the same, but there will be changes to the email and postal contact addresses.

The e-mail addresses sesiză[email protected] and [email protected] will no longer be available, and requests sent here will not be processed. You will have the e-mail address reclamaț[email protected] at your disposal.

If you want to send us a request by mail, including for a possible complaint, starting June 1, the new registered office and, implicitly, the new mailing address is: Tandem Building, str. Matei Millo no. 5, sector 1, Bucharest, postal code 010144.

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Also, you will still be able to contact us through the My Orange application (My Account for SMEs) or directly on the website, in the Contact section.

If you pay by bank transfer, we have simplified the list of banks. Also, the new Treasury account, from June 1, will be RO02TREZ7005069XXX000711. The rest of the payment methods remain unchanged.

The current contract and offer remain valid and do not change, until the services are renewed, regardless of the contract period“, it says in the notification sent to customers.

In April it was reported that the French group Orange is close to completion of the merger process between Orange Romania and Orange Romania Communications, the terms and technical motivations being agreed.

At the end of last year, Orange signed an agreement with the Ministry of Research, Innovation and Digitization to conclude the merger.

This agreement follows Orange’s acquisition of a 54% stake in OROC (formerly Telekom Romania Communications) in September 2021.

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Under this new agreement, both parties have agreed on a structure where Orange will hold 80% of the share capital and 80% of the voting rights in the resulting entity, while the ministry will hold 20% of the share capital and 20% of the voting rights. vote.

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Orange Romania reported individual revenues of 1.2 billion euros in 2022 and is the number one mobile operator in Romania, while Orange Romania Communications, one of the largest fixed telecommunications operators in Romania, reported revenues of 513 million euros in 2022.

Completion of the transaction is expected in the first half of 2024.