“Our money is gone.” Two young people woke up without 10,000 dollars in their account. It was the down payment for the house they wanted in the US

They were dreaming of their home, but they ran out of the $10,000 they were supposed to pay for the down payment. A US family was devastated to learn that their hard-earned money had been illegally transferred to another account.

By the Observator editorial team on 02.05.2024, 13:32

Alana Regnier admits that the whole family is devastated by what happened to them. The woman lives in Calgary with her husband and two small children.

They found themselves without $10,000 in their account

She told the CBC that she made the difficult decision to return to work part-time after the birth of her second child and worked about 600 hours with a non-profit organization and managed to save about $10,000 for to advance

Then, on March 14, a routine check of her Bank of Montreal (BMO) account led to the shocking discovery that $10,000 was missing. “It was really devastating, we were completely shocked. Our money is gone.”

She said losing this money was even more heartbreaking because she feels she wasted time with her young children for nothing. The Regnier family is among more than 100 Bank of Montreal customers who say money was transferred from their accounts without their authorization. BMO customers across Canada have reported collective losses of $1.5 million , and some say they are working on a class action lawsuit.