Letter: ‘We need an urgent review of ear wax removal services’


I am writing to support RNID’s ear wax campaign and share my personal experience of struggling to get ear wax removal. I am deaf in one ear and the other gets impacted with wax. Meaning most of my hearing gone. The doctor told me to use oil drops which I did over a long period without success.

It is estimated that around 2.3 million people a year in the UK require their ear wax to be removed by a professional. Ear wax buildup can cause painful and distressing symptoms – such as hearing loss, tinnitus and debilitating earache – yet RNID’s new report highlights the horrifying reality that far too many people are unable to access this essential service on the NHS.

RNID’s report shows that only 18 out of 40 Integrated Care Boards, the commissioners of most NHS services, are meeting public health guidelines by providing ear wax removal services for everyone in their area. 15 provide a limited service or use restrictive criteria, and seven don’t provide any service at all. This means thousands of people like me face avoidable hearing loss, tinnitus and earache because they can’t get ear wax removed on the NHS.

It is unacceptable that people are facing long delays and costly private appointments because local Integrated Care Boards are not delivering. You can find out more about RNID’s ear wax campaign by visiting rnid.org.uk/earwax

RNID needs your support. As someone who experiences ear wax build-up, I am joining RNID in calling on the Department of Health and Social Care for an urgent review of ear wax removal services for people who are failing to get the care they need on the NHS. The problem is certainly clear – people who need ear wax removal must be able to access this service on the NHS, regardless of where they live.

Moira Willis,


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The article is in Romanian

Tags: Letter urgent review ear wax removal services


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