Martin Lewis issues urgent warning to British Gas, OVO, EDF, Octopus customers

Money-saving expert Martin Lewis has sounded the alarm for customers of British Gas, OVO, EDF and Octopus who are resistant to getting a smart meter. The financial guru took to Twitter on Thursday to advise energy consumers to check out their best deals despite their smart meter reservations.

Martin said: “Want a cheaper fixed energy tariff but either DON’T want a smart meter or are on a prepay meter… currently, rarely, these are available. See…” Mr Lewis said. A concerned customer responded: “Is now the time to fix? I checked the EDF one that the comparison sites are banging on about the ends today. Its more expensive than octopus variable rate due to the high standing charge.”

Martin swiftly replied, guiding them through the process: “click the link and it’ll take you through the whole system – including MSE cheap energy club which does a bespoke comparison including against predicted price cap changes.”

Another customer expressed their dilemma: “We’ve been told that we can’t have a smart meter because we don’t have mobile reception at the house. We’re happy with our supplier (Octopus), but it might be a problem for us when we want to change supplier,” highlighting the challenges faced by some households.

“I know it’s rare, but if someone is genuinely unable to have a smart meter are they locked out of the cheapest tariffs? Seems somewhat (very? ) unfair if that is the case,” one concerned consumer questioned. Another shared their frustration: “British gas have an apparent problem with the connection to our smart gas meter after 7 years of trouble free monthly billing. Our electricity connection works OK. Despite the ombudsman asking them to sort it they have failed.”

Meanwhile, on his birthday, Mr Lewis expressed gratitude for the warm wishes, posting: “Thank you for all the lovely birthday wishes – I’m going to try and enjoy the day and ignore the number!” A well-wisher chimed in: “Happy birthday Martin enjoy the moment.”

Another suggested a birthday treat, saying: “I usually have something nice to eat don’t you like a scampi treat and chips with a pint of cider. Have a super time.”