Users of Xiaomi 14 and 14 Ultra series are facing an unexpected problem. The company’s response

Users of Xiaomi 14 and 14 Ultra series are facing an unexpected problem. The company’s response
Users of Xiaomi 14 and 14 Ultra series are facing an unexpected problem. The company’s response
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Wednesday, May 8, 2024, 11:52 p.m

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Users of the Xiaomi 14 and 14 Ultra series are faced with an unexpected problem: condensation behind the photo lenses, which affects the quality of captured images. The phenomenon is associated with exposing the phone to large temperature variations, for example quickly moving from a warm to a cold environment, or keeping the device in low temperature environments.

Although Xiaomi does not consider this phenomenon to be a manufacturing issue, the situation raises questions considering that the affected models, Xiaomi 14 and 14 Ultra, are IP68 certified. This certification should ensure protection against dust and moisture, including immersion in water up to 1.5 meters deep.

There is speculation that moisture could enter the phones’ case during assembly in high temperature and humidity conditions. Moist air trapped in the phone’s sealed case could condense on cold surfaces like glass lenses, becoming visible as water droplets, Android Central writes.

The answer provided by Xiaomi

This problem could have long-term repercussions, affecting not only the lenses but also the phone’s internal components through premature oxidation and damage. It is important to note that the Xiaomi 14 and 14 Ultra phones are not the only ones affected, with users of the Xiaomi 13T Pro experiencing similar issues.

Although Xiaomi classifies this condensation as a “natural phenomenon” and not a manufacturing defect, it is clear that it can compromise user experience and device functionality.

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The article is in Romanian

Tags: Users Xiaomi Ultra series facing unexpected problem companys response

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